Book your preferred seat
before you travel with
JR-EASTTrain Reservation!

Don’t waste your time lining up,
when you can pre-book and start exploring right away.

Benefits of pre-booking your seat.

Benefit 1

By booking in advance, you are guaranteed to have a seat even during the busy and crowded travel seasons in Japan!

Benefit 2

Travelling with your family, friends, or as a group? You will be able to sit together if you reserve ahead of time!

Benefit 3

No fee will be charged if you cancel your booking by 23:40 (Japan time) 2 days prior to your travel date.

Let's start your train reservation now.

1. Sign up to start your journey

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  • STEP 1

    Click “Contact us” at the right of homepage.

  • STEP 2

    Login page is displayed. Please click “Membership Register”.

  • STEP 3

    Please provide information in English.

  • STEP 1

    Click “Contact us” at the right of homepage.

  • STEP 2

    Login page is displayed. Please click “Membership Register”.

  • STEP 3

    Please provide information in English.

2. Book your preferred seat

To make a reservation
online, simply;

  • Go to the JR East home page

  • Click“JR-EAST Train Reservation”

    *We recommend that you prepare with the following information before making a reservation.

    • 1. Credit Card

      The credit card used when making the seat reservation must be the same one used when collecting the tickets in Japan

    • 2. Timetables

      (There is a link to the timetables on the upper right part of the reservation page)

      *Reservations can be made from anytime between 10:00am one month before you travel, and 11:40pm 3 days before you travel.
      Please note that all times are in Japan Standard Time.

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  • STEP 1

    Click on the type of pass you would like to use

  • STEP 2

    Read the JR-EAST Train Reservation Guide to understand the terms of use

    Read the JR-EAST Train Reservation Guide to understand the terms of use and click “SEARCH ROUTES” at the bottom right of the page.

  • STEP 3

    Choose the line you would like to reserve, as well as the stations where you will depart from and arrive at

    If you incorrectly enter the stations where you will depart from and arrive at, or if the time is incorrect, an error message will be displayed. Please refer to the timetable to confirm the train operation dates, times and routes before making a reservation. After entering the information, click “SELECT TRAIN” at the bottom right of the page.

  • STEP 4

    Choose the train you want to reserve

    After making a final check, click on the name of the train you would like to reserve.

  • STEP 5

    Select where and when you would like to collect the reserved seat tickets

    After selecting the station where you will collect the tickets, click “Next”.

    NOTE.1
    Each station has its own rules about ticket collection. Please look at the numbers next to the station name and the explanation in red at the bottom of the page to make sure you understand the ticket collection rules at the station you select.
    NOTE.2
    Reserved seat tickets must be collected between 2 days after the reservation is made and 9:00pm (Japan Time) on the day before travelling. The tickets cannot be collected on the day of travel.
  • STEP 6

    Choose the number of people travelling and select your seating options

    After making a final check, click on the name of the train you would like to reserve.

  • STEP 7

    Confirm the terms of use

    After making a final check, click on the name of the train you would like to reserve.

  • STEP 8

    Membership Registration/Log in

    If you are not a registered user, you must create an account.

  • STEP 9

    Final Confirmation and Purchase

    Please check that all the reservation information is correct, and click “Purchase” at the bottom right.

  • Finished!

    An email confirming details of the reservation will be sent to your registered email address.

    NOTE.3
    If you wish to cancel a reservation, visit the “JR-EAST Train Reservation” website and login to your account. You can go to the Confirmed Reservation page and delete the reservation you would like to cancel from the list of reservations shown.
  • STEP 1

    Click “Contact us” at the right of homepage.

  • STEP 2

    Read the JR-EAST Train Reservation Guide to understand the terms of use

    Read the JR-EAST Train Reservation Guide to understand the terms of use and click “SEARCH ROUTES” at the bottom right of the page.

  • STEP 3

    Choose the line you would like to reserve, as well as the stations where you will depart from and arrive at

    If you incorrectly enter the stations where you will depart from and arrive at, or if the time is incorrect, an error message will be displayed. Please refer to the timetable to confirm the train operation dates, times and routes before making a reservation. After entering the information, click “SELECT TRAIN” at the bottom right of the page.

  • STEP 4

    Choose the train you want to reserve

    After making a final check, click on the name of the train you would like to reserve.

  • STEP 5

    Select where and when you would like to collect the reserved seat tickets

    After selecting the station where you will collect the tickets, click “Next”.

    NOTE.1
    Each station has its own rules about ticket collection. Please look at the numbers next to the station name and the explanation in red at the bottom of the page to make sure you understand the ticket collection rules at the station you select.
    NOTE.2
    Reserved seat tickets must be collected between 2 days after the reservation is made and 9:00pm (Japan Time) on the day before travelling. The tickets cannot be collected on the day of travel.
  • STEP 6

    Choose the number of people travelling and select your seating options

    After making a final check, click on the name of the train you would like to reserve.

  • STEP 7

    Confirm the terms of use

    After making a final check, click on the name of the train you would like to reserve.

  • STEP 8

    Membership Registration/Log in

    If you are not a registered user, you must create an account.

  • STEP 9

    Final Confirmation and Purchase

    Please check that all the reservation information is correct, and click “Purchase” at the bottom right.

  • Finished!

    An email confirming details of the reservation will be sent to your registered email address.

    NOTE.3
    If you wish to cancel a reservation, visit the “JR-EAST Train Reservation” website and login to your account. You can go to the Confirmed Reservation page and delete the reservation you would like to cancel from the list of reservations shown.

Book your preferred seat